Privacy statement

1. Who we are (data controller)

Jorden Logistics B.V. is responsible for the processing of personal data as described in this statement.

• CompanyJorden Logistics B.V.
• AddressKiotoweg 70D, 3047 BG Rotterdam, the Netherlands
• Phone+31 (0)10 762 05 60
• E-mailcontact@jordenlogistics.nl
• Chamber of Commerce (KvK)27177852

For questions about this privacy statement or about your personal data, you can contact us using the details above.

2. What data we collect and why

2.1 Contact form

When you fill in the contact form on our website, we process the data you enter yourself:

• Company name (optional)
• Name (required)
• E-mail address (required)
• Your message (required)

We use this data solely to answer your question or message and to contact you. The data you enter is sent to us by e-mail (contact@jordenlogistics.nl). The form is protected with a simple arithmetic sum (CAPTCHA) to prevent spam and abuse.

Legal basis: your consent and/or taking steps at your request prior to a possible agreement (Article 6(1)(a) and (b) GDPR).

2.2 Visit statistics

To improve our website, we keep limited records of how the website is used. For each visit we record:

• A random, temporary visitor identifier (not traceable to you as a person)
• The page(s) visited and the time of the visit
• The chosen language of the website

This data is stored on our own server and not shared with external analytics services such as Google Analytics. In doing so we do not collect or store IP addresses and use no persistent tracking cookies: the visitor identifier exists only during your browser session and expires afterwards. Automated traffic (bots and crawlers) is filtered out as much as possible and not counted.

Legal basis: our legitimate interest in being able to measure and improve the operation and usability of our website (Article 6(1)(f) GDPR).

3. Cookies

Our website uses only functional cookies that are necessary for the proper operation of the site. We do not use analytics or marketing cookies and do not place advertising or tracking cookies.

No consent is required for placing strictly necessary, functional cookies. You can always delete or block cookies via your browser settings; however, this may affect the operation of the website.

4. External services and recipients of data

To display our website, we use a few external services. When your browser loads components of these services, your IP address may be passed on to the relevant party. These are:

• jsDelivr (CDN) – for loading standard layout and display files (Bootstrap, icons, flags).
• Google Fonts – for loading the font in which the website is displayed.

When loading these components, your IP address may be passed on to the relevant parties, possibly outside the European Economic Area. We use these services solely for the correct display of the website and not to track visitors.

In addition, data is processed by our hosting provider, which technically hosts our website and e-mail.

We do not sell your data to third parties and only share it where necessary for the purposes mentioned above or where we are legally obliged to do so.

5. Retention periods

We do not keep personal data longer than necessary for the purposes for which it was collected:

• Contact requests: up to 12 months after handling your request, unless a business relationship arises that requires longer retention or for which retention is legally required.
• Visit statistics: a maximum of 12 months, after which the data is deleted or anonymised.

6. Security

We take appropriate technical and organisational measures to protect your personal data against loss or unlawful processing. For example, our website is offered over a secure connection (HTTPS) and the administration area is protected with a password.

7. Your rights

Under the GDPR you have the following rights regarding your personal data:

• Access – you may request which data we process about you.
• Rectification – you may have incorrect data corrected.
• Erasure – you may request that your data be erased ("right to be forgotten").
• Restriction – you may have the processing restricted.
• Objection – you may object to processing based on legitimate interest.
• Portability – you may receive your data in a common format.
• Withdraw consent – where processing is based on your consent, you may withdraw it at any time.

You can submit a request via contact@jordenlogistics.nl. We respond within the statutory period of no more than one month. To prevent abuse, we may ask you to identify yourself.

8. Filing a complaint

Do you disagree with how we handle your personal data? Then you can contact us. You also always have the right to file a complaint with the supervisory authority, the Dutch Data Protection Authority Autoriteit Persoonsgegevens (www.autoriteitpersoonsgegevens.nl). You may also contact the supervisory authority in your own country.

9. Changes

We may amend this privacy statement from time to time, for example in the event of changes to our website or to laws and regulations. You will always find the most current version on this page. We recommend that you consult this statement regularly.